Payments & Pricing - Estelles Secret
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Pricing & Currency Conversion
All prices listed on the website are in US dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations. In order to determine an estimated exchange rate for your currency, we recommend using this online currency converter.
Payment Options
We accept all major credit cards VISA, MasterCard, American Express, Maestro, JCB, Visa Electron.
Failed Payments
If you experience failed payments, please contact your bank in order to solve the issue. Some cards don’t support international payments and that could be the reason why your payments don’t go through.

International transaction fee

Estelles Secret is a Danish operated company based in Copenhagen, Denmark, with shipping facilities in the United States. If you are ordering outside of Denmark, your credit card company or bank might charge you a fee of $3-$5 that might even display as if it was charged by Estelles Secret. This fee is not charged by Estelles Secret as it is charged directly by your bank because you are purchasing something outside of your country of origin. We cannot refund this fee as it is not charged by Estelles Secret. Please contact your credit card provider or bank in regards to this charge.

Payment Safety
No card information is ever saved at Estelles Secret and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed though Stripe & PayPal which are secure forms of payment. Used by millions of people daily, Stripe & PayPal are heavily encrypted third party-payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Estelles Secret does NOT keep credit card information on record.

Shipping & Verification

Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (Street number and name, City, State, and Zip Code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.

We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Estelles Secret does NOT keep credit card information on record.